← All solutionsNEXTSHIFT / RESEARCH & CAMPAIGN INTELLIGENCEData Collection, Research & Analysis Platform
Collect reliable evidence for your next decision.
Build web and mobile-friendly questionnaires, organize field data collection, monitor study progress and analyse the results. Support member studies, market research, branch assessments, staff surveys and campaign evaluations.
✓ Business-focused✓ Configurable✓ Supported in Kenya
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BUILT AROUND YOUR OPERATIONData Collection, Research & Analysis Platform
Data Collection, Research & Analysis Platform
Where it fits.
Build web and mobile-friendly questionnaires, organize field data collection, monitor study progress and analyse the results. Support member studies, market research, branch assessments, staff surveys and campaign evaluations.
CORE CAPABILITIESPurposeful features.
Purposeful features.
Practical possibilities.
Modules, workflows, reporting and deployment are agreed during discovery.
Field data collection workflows
Unique survey links and QR-code distribution
Branch and respondent classification
Campaign and study progress monitoring
Data cleaning and quality checks
Descriptive and comparative analytics
Qualitative response analysis
Management reporting and presentation support
FROM DISCOVERY TO DELIVERY01 02 03 04
Technology tailored to your workflow.
Discover
We understand your processes, people and biggest challenges.
Configure
We map the right modules, users, reports and integrations.
Launch
We guide implementation, onboarding and adoption.
Grow
We continue supporting your evolving operations.
BEFORE WE GET STARTEDA clear scope.
A clear scope.
A practical start.
Capabilities are configured around your requirements. Your proposal confirms the modules, deployment, integrations, training and support included.
Can we begin with one priority area?
Yes. Start with a defined workflow or module and agree a phased expansion as your needs evolve. Discovery confirms the right starting point, users, branches and reporting requirements.
Can this work with our existing systems?
Integration or data imports can be scoped where technically and commercially feasible. Available APIs, vendor cooperation, data ownership and security requirements determine what can be connected. Existing core systems can remain the system of record.
Are all listed features included?
The page describes capabilities and configurable solution areas. Modules, reports, device compatibility, offline operation and integrations are confirmed in the implementation proposal, rather than included automatically in every deployment.
How are pricing, training and support agreed?
We scope your workflows, locations, users, data and integration requirements before preparing a quotation and delivery plan. Training, hosting, maintenance, backups and support arrangements are agreed for your engagement.
BUILD A MORE CONNECTED BUSINESS
Explore what comes next.
Continue exploring capabilities relevant to your operation.
PLATFORM
Member & customer experience
360 CX Platform
Capture member, customer and staff feedback through surveys, QR codes and links. Combine CSAT, NPS and CES with branch comparisons, complaint capture and AI-assisted analysis of recurring themes to guide service improvement.
- Member satisfaction surveys and branch service assessments
- Customer Satisfaction Score (CSAT)
- Net Promoter Score (NPS)
SERVICE
Data & management intelligence
Business Intelligence & Management Dashboards
Bring operational data into executive scorecards, branch comparisons, target-versus-actual views and management reports. Dashboard refresh frequency and reporting outputs depend on available data and the agreed scope.
- Deposits and savings growth
- Loan activity and product trends
- Membership and account acquisition
LET'S SHOW YOU WHAT'S POSSIBLE
Explore Data Collection, Research & Analysis Platform with us.
Choose a convenient date and tell us about your business. We'll review your request and contact you to confirm your appointment.
✓ Discuss scope and available walkthroughs✓ Discuss your requirements✓ No obligation to purchase
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